The course complements the introductory software engineering courses and especially the courses project organisation and managment as well as processes and methods for testing software. It also looks at fundamental questions on quality of software and how this quality can be planned, achieved, and evaluated. Product as well as process quality will be covered. The tutorials will bring the topics of the lectures into practice by experiments with various tools and techniques. The course enables students to understand, apply, and build software quality managment systems in practice.

Audience: Master students in Informatik and Wirtschaftsinformatik

ECTS Credits: 6 (2 SWS lectures, 2 SWS tutorials)

Lecture (from April 23, 2010): Fridays 9:00-10:30 in room Konrad Zuse (01.11.018).

Lecturer: Dr. Stefan Wagner

Tutorial (from April 27, 2010): Tuesdays 16:00-17:30 in room Konrad Zuse (01.11.018).

Talk Time: by arrangement

Outline

1. Basics
1.1 What is (software) quality?
1.2 Process and product quality
1.3 Quality attributes
1.4 Quality models
1.5 Quality management

2. Product quality
2.1 Quality models
2.2 Quality requirements
2.3 Constructive techniques
2.4 Test
2.5 Review and inspection
2.6 Automated static analysis
2.7 Clone detection
2.8 Metrics
2.9 Tools

3. Metrics and measurement
3.1 Measurement theory
3.2 Measurement process
3.3 Measurement methods
3.4 Goal/Question/Metric
3.5 Tools

4. Process quality
4.1 Quality models
4.2 Process audit
4.3 ISO 9000
4.4 TQM
4.5 CMMI/SPICE
4.6 Metrics
4.7 Tools

5. Quality management
5.1 QM process
5.2 Quality planing
5.3 Quality control
5.4 QM methods (QFD, Balanced Scorecards)
5.5 QM in V-Modell XT, RUP, and Scrum
5.6 Tools

6. Certification
6.1 Audit
6.2 Safety Case